Ways of Making Public Records Requests

The Osceola County Board of County Commissioners (BOCC) oversees a broad range of documents, from Animal Services to Zoning. To better serve your needs, explore the tabs below that best matches the type of document(s) you seek and their significant methods to obtaining your request.

Online

Step 1.Identify the Source

Certain records are kept by different jurisdictions, even if the information is within Osceola County boundaries. We've created a list of jurisdictions and the records they provide to help you find the correct office to contact.

Step 2.Submit Your Request

Once you've determined the jurisdiction that has the information you need, follow their process for requesting the records. Most jurisdictions accept online requests and have a webpage or portal where you can begin your request.

Step 3.Wait for Response & Pay Fees

Await confirmation and further instructions from the department or agency. If a fee is required, you must pay the amount due before you can receive the records.

Step 4.Receive Records

Obtain and review the records once they are provided.

By Email

Step 1.Identify the Source

Email the Public Records Office

For Osceola County BOCC records, please email PublicRecords@osceola.org and include:

The public records you wish to request
Your preferred method of contact information
If our office is not the holder of the records, we'll redirect you to the appropriate jurisdiction.

Step 2.Wait for Response

Await confirmation of the request and any information needed to obtain records.

Step 3.Pay Fees

If a fee is required, payments must be received in order to acquire records.

Step 4.Receive Records

Obtain and review the records once they are provided.

By Phone

Step 1.Identify the Source

Step 2.Call the Public Records Coordinator

For Osceola County BOCC records, please call our Public Records Coordinator at 407-742-2395 to request records over the phone.

Step 3.Pay Fees

If a fee is required, payments must be received in order to acquire records.

Step 4.Receive Records

Obtain and review the records once they are provided.

In-Person

If you wish to submit your public records request in-person you can obtain your records in two ways:

In Person

You may visit our Public Records office located in the County Administration Building in downtown Kissimmee.

County Administration Building
1 Courthouse Square
Kissimmee, FL 34741

Office hours are Monday through Friday, 8:00 AM - 5:00 PM, excluding holidays.

By Mail

You may also submit your request by mail. Please address it to:

Public Records Coordinator
1 Courthouse Square
Suite 4700
Kissimmee, FL 34741

FAQ

Do I need to pay for a Public Records Request?

Each agency has its own procedures for handling public records requests. The Board of County Commissioners has costs associated with requesting public records.

Refer to Appendix N on our County Fees page to view costs associated with administrative and research fees.