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Contacting Inmates


VISITATION SUSPENDED: In light of the risks associated with the transmission of Coronavirus (COVID-19), the Osceola County Corrections Department is suspending all in-house inmate visitation as of Friday, March 13th at 5:00 PM. Read more here.

To schedule personal inmate visits:


US Postal Service Mail

Only mail received through the US Postal Service will be accepted; all others forms or postage will be refused. All inmates are granted the right to communicate or correspond with persons or organizations, subject only to the limitations necessary to maintain order and security.

All inmates are allowed to keep up to ten (10) photographs.

Written notification will be sent to the inmate when any mail is returned to sender.

Questionable contents of publications containing information or photos which could create staff or inmate safety concerns, jeopardize security or the orderly running of the facility shall be reviewed to determine the appropriateness of the publication. If it is determined that the publication shall be rejected, the item shall be returned to sender. Once a magazine publication has been deemed inappropriate, this publication shall be banned from the facility.

There is no limit to the amount of correspondence in which an inmate can send to whomever they wish, except as outlined below or when there is evidence of a threat to the safety and security of the facility.

Incoming Mail

Incoming mail shall bear the following information:

  1. Inmate’s Name
  2. Inmate’s Number
  3. Facility mailing address: 400 Simpson Rd., Kissimmee, FL 34744-1450
  4. Return Address

The Following Regulations Apply to All Incoming Mail:

  • The only enclosures permitted are greeting cards no larger than 5” x 7” and photographs no larger than 4” x 6” (with the exception of Polaroids). Inmates may receive and keep photographs that are not gang related, sexually-oriented or a pictorial representation of nudity. Pictorial representation of nudity is defined as any book, magazine, newspaper, periodical or photograph containing nudity. Sexually-oriented material is defined as any book, article, magazine, publication, written matter of any kind, drawing, etching, painting, photograph, picture, motion picture, film or sound recording that depicts sexual activity of human beings and/or animals, that exhibits uncovered human genitals or the pubic region in a lewd or lascivious manner, or that exhibits human male genitals in a discernible turgid state, even if opaquely covered.
  • Postcards are acceptable.
  • Stick-on decorations or address labels are not permitted in or on correspondence.
  • Books and magazines will only be accepted if received from the publisher or distributor. Hard-covered books are not permitted; however, if received will be placed into the inmate’s personal property.
  • Sexually-oriented material or pictorial representations of nudity are not permitted.
  • Packages shall not be permitted unless previously approved by the Administration.
  • Newspaper clippings, greeting cards containing non- paper parts and all non-paper items are not permitted.
  • Blank (unsigned) greeting cards and blank paper will not be accepted.
  • All non-privileged mail is opened and checked for contraband before delivery. Privileged mail shall be opened and inspected in front of the inmate before it is delivered.


It addition to mail sent through the US Postal Service, inmates can receive and send email through Access Corrections at In order to use this email service to communicate with an inmate, you must first set up an account using an email account and password. Once logged in, you will be prompted to add your inmate to your recipient list. After you have selected your inmate, you will be required to purchase message credits which will be used to fund any emails you or your inmate send. Just like mail sent through the US Postal Service, all email will be reviewed by corrections staff to ensure its content is appropriate.