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Osceola Sectional Hero
Home | Agencies & Departments | Corrections | Public Information & Tours
Correctional Facility
(407) 742-4444
402 Simpson Rd
Kissimmee, FL 34744

Public Information & Tours

Departmental Facility Tour Request

Osceola County Corrections Department provides educational tours for:

  • Criminal justice agencies;
  • College and university classes;
  • Law enforcement and corrections academies, and;
  • Professional and community organizations

Tour participants must undergo a background check before being allowed to enter the facility. Individuals with felonies on their record within the last 20 years are ineligible. At the discretion of the Security Captain, certain misdemeanors will also result in ineligibility. Participants must adhere to a strict dress code, including:

  • No spandex or tight fitting clothes;
  • No tank tops;
  • No revealing clothing;
  • No torn clothing;
  • No open-toe shoes;
  • Shorts or skirts must not be more than 3” above knees; and
  • No backpacks or purses.

Participants will need a valid photo ID. Only an ID and car keys are permitted inside the facility. Participants are encouraged to leave any other belongings inside their vehicle. Subject to availability, a limited number of lockers are available in the lobby.

Tours are scheduled Monday through Friday, 9:00 AM to 3:00 PM, and dependent on staffing availability.
If you are interested in scheduling a tour of the facility, you can contact the Security Division by phone: 407-742-4345 or 407-742-4521; or by email:

Inmate Media Interview Request Form

If you are a member of the media and you are interested in obtaining an interview with an inmate of the Osceola County Correctional Facility, you will first need to submit a Media Interview Consent Form.

Public Information Requests

All public information or records requests should be directed to the appropriate staff member as indicated below. Routine records requests will only be processed during normal business hours. We will notify you of any applicable charges after we have reviewed your request.

General Public
Please contact D'wanda Newton our Records Technician, Monday through Friday from 7:30 AM to 4:30 PM or by email at D'

Members of the Media
Please contact Hope Hicka, our Public Safety Information Specialist Monday through Friday from 7:30 AM to 4:30 PM or by email at In case of emergency or breaking news, she can also be reached at 321-624-1027